Contact

Get in touch for a free initial chat with an adviser about how we might be able to help.

Business Details

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY

Tel: 0191 241 0700

Email: qfpcomplaints@quilter.com

You can find more information by visiting the Quilter Financial Planning Limited website:

www.quilterfinancialplanning.co.uk

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk

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By clicking Send Enquiry you agree for us to contact you to discuss your mortgage needs. To see full details on how we process your person data please see our privacy policy

Your home may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. 

Checkmyfile

By clicking the link, you will need to register your details with Checkmyfile and enter into a free 30-day trial period.  This will allow enough time for you to register your information and download your report.  You are free to cancel this trial period at any time during the 30-day free trial period without penalty.  Should you fail or choose not to do so, Checkmyfile will charge you a subscription fee of £14.99 per month thereafter.

To get the best from this service, please ensure you register all of your primary and/or associated addresses within the last 6 years.

Total Home Loans will receive a payment of £12 per free trial entered into via the link to Checkmyfile’s website. This is payable whether you cancel the trial period or not.

It should be noted that lenders will not be assessing the report produced from Checkmyfile and will undertake their own research and assessment.

* By clicking the link you’re departing from the regulatory website of [FIRM NAME]. Neither [FIRM NAME] nor Quilter Financial Planning are responsible for the accuracy of the information contained within their site. Details of how to unsubscribe or cancel this service, is available directly from the Checkmyfile website under their T&C’s which states “If you wish to cancel your subscription, please log in and send us a Secure Message at any time, email us, or call us on our Freephone telephone number 0800 086 9360 during normal office hours. In all cases we will provide you with a cancellation reference code in confirmation.